Report: Network status

Hiya!

You may have noticed some major issues with the stream the past week or two. This is due to SLAY Radio running off of the backup connection since the primary connection has been down.

According to the primary ISP, this is the story - The gear in the station I am connected to has some messed up software on it that led to some odd behaviour. The first glitch was noticed two weeks ago when there was an unexpected service outage on the provider's end. After they restarted their gear, it still wouldn't work, so I had to leave work early to physically restart the modem. The restart helped, and everything was working nice and smooth.

But only for a while... Exactly one week (almost to the hour) the network suddenly died again. I hopped on the tram to get home to restart the modem. Got home, switched the modem off, waited, switched it on and... nothing. Um. Repeat above steps... Nothing... Called the ISP who said "oi! don't restart your modem, it will break!" ... Eh... So... GAH! WTF you ask me to do that for then?!

So, we are now stuck with the backup connection.

Lucky we got that, eh? So, why is the connection so shaky? I call my backup ISP up and explain the situation. They ask me to reboot windows.
Say what now?! I explain to them that the problem is -not- at my house, but further out in the network, in their gear. Dude on the other end says "Wow! How do you know that?" ... Ehm... "Heard of traceroute? Ping?" ... "Wut?". Oh, and they don't support linux. They don't support BSD. They support Windows. And Mac. I guess they don't support OSX since it's built on Darwin, which in turn is a BSD type system.

*sigh*

So, the situation is this;

Primary ISP at least know the problem is on their end and are trying to resolve it by making some changes to the station I'm hooked up to.
Secondary ISP plays pocket ping-pong while I try to solve -their- problem.

From the latest talk I had with the primary ISP, the word is that it should be sorted by Friday the latest. I REALLY hope it will be.


Shake it baby!


/Slaygon

[b]EDIT[/b]: Are you surprised? Friday has passed. It is now early Tuesday CEST time, and the situation remains. Latest word is Wednesday. Keep your fingers crossed, hold your thumbs or whatever you normally do to wish good on something!